Privacy & cookies

Fizz Society is 100% committed to protecting the privacy of our customers. Our policy explains what happens to the personal information that you give us, and how we use cookies on this website.

This policy may be updated from time to time, and it is your responsibility to review updates periodically.

When We Collect Your Data

We may collect and record your data when:

  • You visit our website, or make a purchase online
  • You contact us using our online form, or via email
  • You participate in an online competition with us

You comment on one of our products using our website

Information That We May Collect

In running and maintaining our website, newsletter and customer database we may, with your consent, collect and process the following data about you:

  • How you use our website, including which pages you view.
  • How you contact us, and the nature of the reason you do so.
  • What your purchase preferences are.
  • How you use the search function of our site.
  • Information that you provide voluntarily to us through registration for our newsletter, or as a customer.
  • Payment card information.
  • Your social media information, if you choose communicate with us using those channels.
  • The internet browser you use, and how you access our site.

Please note that as per the General Data Protect Regulations (GDPR) you have the right to ask about all the data we hold about you, and also have the right to request it be changed or deleted. Please contact us at hello@fizzsociety.com with respect to this.

We Use Cookies

Fizz Society may use cookies to gather information about your computer and general internet access in order to help us understand more about you, and improve your experience. Cookies are downloaded on to your computer, and stored locally.

It is important to note that cookies DO NOT provide personal information.

You can manually adjust how cookies are handled on your computer by accessing your local settings.

Protecting & Storing Your Data

We are committed to protecting your personal data, and will take all reasonable steps to ensure this is the case. We secure all transactions through the use of https. We also password protect our environments using two-factor authentication.

We only keep your data for as long as needed, to comply with contractual and legal obligations. After this period, your data will be deleted.

Disclosing Your Information

We won’t sure your personal information to anyone, except in the below circumstances:

  • Where we are legally compelled to do so
  • To our fulfilment and shipping partners to ensure your purchases are delivered
  • To search engine and social media networks to show you products you may like

In those circumstances, they may only use your data for the express purpose for which it is given. In the event we stop working with a specific partner, those partners will be required to delete your personal information.

Access to Information

In accordance with the General Data Protection Regulation 2018 and Data Protection Act 1998 you have the right to request detail on information we hold about you, and how we use that data.

If you would like to request anything relating to your personal data or our privacy policy, please get in touch at hello@fizzsociety.com

We will ask you to prove your identity prior to engaging you in this regard.